Booking Conditions 1. Introduction The following general conditions constitute an integral part of the contract entered into with Interhome. 2. Stipulation, entering into a contract and payment conditions. Bookings can be made by phone, through a travel agency or directly with Interhome. You will receive a written confirmation. Within ten days of receipt the booking confirmation a deposit of 30% must be paid, and full payment made four weeks prior to start date. The contract will be considered binding upon receipt of the deposit. Should there be differences in details on your booking statement and the catalogue, the details shown on your booking statement will be deemed valid and confirmed automatically upon receipt of the first payment. The booking will be cancelled, if payment has not been received within twenty days. If the booking takes place within 29 days to the start date then payment must be made immediately for the contract to be confirmed. Upon full payment of your booking statement amount, you will receive your travel documents which must be passed to the key holder. Any other requests (for example, accommodation near to each other for groups etc.) must be confirmed in writing. A booking fee of Euro 30 will be charged for each reservation. Interhome offers you its unique Cancellation Guarantee. It costs 3% of the rental fee and covers you against cancellation charges on the accommodation only if you are forced to cancel within the penality period until 2 days before departure due to illness or death of any member of the travelling party or close relatives. Valid proof must be supplied to make a claim. 3. Services and Prices The listed prices are on weekly basis relating to periods indicated in the prices column. The minimum stay period in the peak season is 7 days with arrival and departure on Saturday. During the low season, in most accommodations, length of stay can be shorter, and there are no particular conditions. Stays which coincide with both peak and low season will calculated on a day basis for each respective period. Gas and electricity costs are included in the rental price, unless otherwise indicated. Heating costs outside the timed heating period will be charged as extra. The price list will indicate if departure cleaning costs are included. Otherwise the amount will be shown on the invoice together with the rental cost. Stay taxes are payable on site. Any extra services like daily or weekly cleaning, extra linen change etc. are payable on site. The information shown in the leaflet regarding structures present in the locality (transport, shops, restaurants, sports centres etc.) have been supplied by third parties, therefore it’s possible that any changes will not be communicated to us. The supply of water, gas and electricity can be subject to interruption. In these cases, and for adverse weather conditions, Interhome cannot be held responsible. 4. Changes to Prices and Services The apartments description and prices have been prepared with great care, however they can be subject to change, which will be communicated on booking and confirmation. It may occur that such changes may cause problems when entering into a contract. If these changes relate to essential parts of the contract, you have the option to revoke, without costs, within 5 days. You will then receive a full refund of the amount paid. Up to 29 days before the starting date the rental price can be subject to changes due to increases, introduction of new taxes or exchange rates fluctuations. 5. Departures, arrivals and stays cut short or extended The guest must arrive between 16.00 and 19.00, and depart by 10.00. If you are unable to arrive within this time period, contact immediately the key holder on the number shown on the travel documents, who can then, at his/her discretion, arrange another appointment. No refund will be made if the guest is unable to occupy the apartment on the correct day or time due to travel difficulties, strikes or personal reasons. The same applies in the case of early departures. To extend a stay, contact your booking office in good time. 6. Contract Cancellation by the Client The client can cancel his/her booking up to 43 days before starting, with a forfeit of 10% of the stay price, from 42 up to 29 days before starting, with a forfeit of 50% of the stay price, from 28 up to 2 days before starting, with a forfeit of 80% of the stay price, from the day before starting, with a forfeit of 100% of the stay price. 7. Alternative offered or contract cancellation by Interhome In unforseen circumstances, Interhome reserves the right to replace the booked apartment with an equal value offer to it. In the case of an act of God (war, natural disaster, fire in the booked apartment, sale of the accommodation by the owner) Interhome can cancel the contract, refunding all monies paid. 8. Tenants Obligations On receipt of the keys the tenant must leave with the key holder a deposit of at least 200 Euros (or equal amount in another currency) which can be in cash or via credit card. The key holder has the right not to hand over the keys if this is not done. The apartment shall be occupied solely by the number of people mentioned in the contract. The key holder may forbid entry to outside people who are not mentioned in the contract. The tenant will occupy the apartment respecting all the rules of the good neighbour. The cleaning of kitchen utensils and materials must be done by the client, as it is not included in the departure cleaning. On departure, your deposit will be given back in full, on condition that there isn’t any damage in the apartment. 9. Complaints and Refund Requests If on arrival or during your stay, you are unhappy with the differences to the apartment which you initially booked, we advise you to resolve the problem with the key holder. If this person is unable to resolve the situation in the short term, then contact your booking office. In any case, the key holders who welcome the clients cannot decide on any refunds due. All complaints must be received by the booking office within four weeks from the last day of your stay. If this is not done, you will lose the right to claim compensation. 10. Interhome’s Imputable Responsability If the accommodation’s characteristics should be substantially different to what is written in the contract, inasmuch to prevent you having an adequate stay, Interhome will make every effort to make available an alternative accommodation of equal quality. In the case where other accommodation is unavailable, or you refuse for valid reasons the alternative offered, Interhome will refund the full rent of the remaining days stay. Interhome will not be held responsible in the following cases: a) Negligence or omission in services by third parties. b) In the case of an act of God, an event which neither Interhome or its representatives (for example, key holder) with all their care, could have reasonably foreseen. c) Theft from the apartments. 11. Competent court Any dispute regarding this present contract will be dealt with exclusively by the Milan Court. This leaflet and price list are valid from 02.12.2005 to 01.12.2006 and replace previous publication.

ADDITIONAL CHARGES:

Compulsory Final Cleaning Charge: €40.00 (to be added to the rental prices above) These costs are payable locally. They are not included in the rental price. Cot: Included in the price Laundry (initial supply of bed linen and towels): Included in the price Breakage deposit in cash: EUR 150.00 fixed price - Payable in resort Pets: EUR 30.00 fixed price - Bookable extra, payable in resort Heating: Payable in resort